We need help to keep our office running smoothly!
Skills and experience required:
- Good verbal communication skills
- Outgoing and confident dealing with people
- Enthusiastic and pro-active
- Good IT skills
- Good time management skills
- Able to work independently and as part of a team
How this helps the SAA:
Our office assistants are usually the first point of contact for visitors and act as our ambassadors when the public contact us with a range of queries, from rehoming, adoption to donation and support.
Examples of what may be involved:
- Being the first point of contact for visitors to site.
- Conducting tours of the sanctuary for members of the public.
- Dealing with Telephone enquiries.
- Supporting staff with paperwork as needed.
Time commitment required:
Volunteers are asked to be on site in line with our general volunteering hours – morning shift is 9.30-12.30 and afternoon 13.30-16.30.
Timing can be flexible depending on what you are doing on site, this can be arranged with staff.
Some volunteers help multiple days, some once a week and some once a month. All we ask is that once you confirm your availability and that commitment, to enable us to ensure the rota is adequately filled. We can be flexible and accommodate shift workers who may have differing days off each week.
It is vital that volunteers turn up regularly, notifying the SAA in advance of any absence. Failure to turn up may have a negative impact on the care and welfare of the charity’s animals, and repeated absences will result in you being asked to leave.
How will we support you:
You will shadow a member of the office team for your first shift, you will receive an induction into the charity, to ensure you are knowledgeable about the work we do. You will also be introduced to other volunteers and staff, who you may be working with.
What you can gain from volunteering with the SAA:
- New experiences and knowledge
- Meeting and working with new people
- Develop existing skills or gain new skills
- The experience of using your skills and abilities to help in an animal rescue situation.
- Help animals in need in a different way – office work is vital to keep the rescue running
- You would of course be welcome to spend time with the animals while on site!